- Freight on returned items must be prepaid by the customer, and the customer is responsible for any loss or damage caused by the courier in transit.
- Include a contact name, daytime phone number and email address for Customer Service to contact you for clarifications.
- To reduce the risk of damage, returns of product must be in the original packaging. If the original container has been lost or damaged, Digital Detective Group recommends that the customer utilise a professional shipping service, with tracking, to minimise risk of damage or loss.
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