Our Licence Manager application has been designed to help you review and manage the software licence subscriptions held on Digital Detective licence dongles. It also allows us to remotely update your licence subscription so you can work with the latest versions of our software.
To update a USB licence dongle, all you will need is a computer running Microsoft Windows XP or later, our Licence Manager software and an Internet connection.
To install the Licence Manager follow the steps outlined below:
To update a dongle, please follow the following instructions:
You will need to install the Licence Manager on a computer which has Internet access.
It is extremely important that during the update process the dongle is not removed and that the system power remains on. If these instructions are not adhered to, there is a likelihood that the device will be permanently damaged!
Each dongle is uniquely identified by an electronic ID number (Dongle ID) which is hard coded into the device (cannot be changed) and a serial number which is etched onto the outside of the device, or displayed on a barcoded label. The Licence Manager can be used to review the licence information stored in the dongle and will also allow you to copy this information to the clipboard if required. You can also save the details for any inserted dongle(s) to a text file.
To update the dongle, simply click the Update Dongle button. The dongle will contact our licence server (as shown in Figure 8) and update your licence(s) accordingly.
Once Licence Manager has finished updating your dongle, the information panels will reload showing you all the new details associated with the dongle.
If your licence is already up to date you will receive a message stating this.
If you wish to Save your licence details you can do so by clicking the Save Details button. A dialog box will ask you where you wish to save your dongle information. The Licence Manager will save the information to a text file (as shown in Figure 9).
Licence Manager allows users to load multiple dongles into the application (as shown in Figure 10). However it is important to note you can only update one USB dongle at a time.
Once you have finished updating your licence(s) you may now close the Licence Manager and remove the USB dongle if you wish.
If you receive a warning message informing you that your dongle cannot be found, you should NOT be using Licence Manager v2. Only use Licence Manager v2 if you have been directed to do so by our technical staff.