This applies to NetAnalysis v1.5x only.
NetAnalysis Error Log File
When an error message appears in NetAnalysis (version 1.5x), the software logs information regarding this error to a log. This log will help our support engineers establish the cause of the issue. The folder containing the logs can be accessed by selecting Help » Error Reporting. Please ensure that all error logs are submitted with your support request.
If you need to find the error logs manually, they are stored in the following file loactions:
NetAnalysis v1.5x Error Log Files
Obtaining Support and Reporting Issues
The following links outline how to obtain support or report issues with our software: